Good Morning Tim,

This is Mark Rogers, I had the pleasure to meet you on Friday afternoon. I know that I mentioned this to you yesterday, but I also wanted to send you a note in writing so that you can forward it to the appropriate team members. The experience was wonderful at Hawkinson Nissan!!!! My daughter needed to replace her car and she most certainly came to the right place!!!! Her salesman "Doc" was outstanding!!! There was no pressure and made her purchase experience most pleasurable.

Art (Sales manager) and Dave (Finance manager) made you feel like family. I was very impressed. Sadly enough you don't see that type of treatment in the new car industry. It seems more often that establishments and staff just want to make a quick sale and grab your money. That certainly is not the case at Hawkinson Nissan.

Everyone in the service area was nothing short of five star!!!! Her concerns about her new car may have seemed trivial, but your team made you feel that it was the most important thing in the world.

It is without a doubt that your organization has a different way of doing business and your way of doing business will certainly keep Hawkinson Nissan the place to go for your Nissan needs for a long time to come.

In closing, thank you for a great experience, and thank you for making my daughter a very happy 1st time car purchaser!!!!

Mark R.
Oak Lawn, IL